Help & guides

Answers to the questions we get most, explained step by step.

Troubleshooting and setup

IBO Player not working? Try these fixesIBO Player not working, stuck on loading or showing no channels? Try these 7 fixes: restart, activation, playlist, internet, update and more.Stop IBO Player buffering and freezingStop IBO Player buffering: check your speed, use a cable, change the player settings and test your playlist server. Step by step.Find your IBO Player MAC address and Device KeyFind the MAC address and Device Key in IBO Player on Samsung, LG, Android TV, Fire TV and Apple TV — and what to do if the MAC has other letters.Add an M3U playlist to IBO PlayerAdd your M3U playlist to IBO Player via the official website with your MAC address and Device Key, then reload the app. Step by step.Set up an Xtream Codes login in IBO PlayerAdd an Xtream Codes (Xtream API) login to IBO Player with server URL, username and password via the official website. Step by step.Moving IBO Player to a new TV or boxBought a new TV or box? How IBO Player activation works with a new device and MAC address, and how we help you move it.IBO Player vs IPTV Smarters vs TiviMateIBO Player, IPTV Smarters and TiviMate compared: supported devices, playlists, EPG and activation. Find the right IPTV player for your TV.

Installation guides

How to install Hot Player on Samsung Smart TVHow to install Hot Player on LG Smart TVHow to install Hot Player on Fire TV StickHow to install Hot Player on Android TVHow to install Hot Player on Apple TVHow to install Hot Player on RokuHow to install Hot Player on Google TV (TCL, Hisense)How to install Hot Player on Xiaomi Mi Box

Activate IBO Player per device

Samsung Smart TVLG Smart TVFire TV StickAndroid TVApple TVRokuGoogle TV (TCL, Hisense)Xiaomi Mi Box

Quick links

FAQDownload the appCheck your activationWhich app should I choose?Renew your licenceFor installers and shops

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